FAQS
Orders & Shipping
Q: Where do you ship from?
A: We ship globally from our curated warehouses and brand partners in the US, Europe, and Asia — depending on product availability and your location.
Q: Do you ship internationally?
A: Absolutely. Global Luxe is made for global citizens. We offer worldwide shipping with reliable tracking and delivery options.
Q: How long will my order take to arrive?
A: Delivery typically takes 7–14 business days, depending on your location. You’ll receive a tracking number as soon as your order is on its way.
Q: How do I track my order?
A: Once your order ships, you’ll receive a tracking link via email or SMS. You can also log into your Global Luxe account to view real-time updates.
💎 Returns & Exchanges
Q: What’s your return policy?
A: We accept returns within 14 days of delivery. Items must be unused, in original packaging, and in pristine condition. For full details, visit our Returns Policy.
Q: How do I start a return?
A: Simply reach out to us at support@globalluxe.com with your order number. Our team will guide you through the quick return process.
Q: Are there any items that are non-returnable?
A: For hygiene and quality reasons, beauty products, swimwear, and final sale items are non-returnable. We appreciate your understanding.
🖤 Products & Quality
Q: Are your products authentic and high-quality?
A: 100%. Every item at Global Luxe is hand-selected from trusted luxury suppliers and verified for authenticity, craftsmanship, and style.
Q: What if an item arrives damaged?
A: We're here to make it right. Contact us within 48 hours of delivery with photos of the issue, and we’ll arrange a replacement or refund.
🛍️ Payments & Discounts
Q: What payment methods do you accept?
A: We accept all major credit cards, PayPal, Apple Pay, Google Pay, Jazzcash, Easypaisa and select Buy Now, Pay Later options at checkout.
Q: Can I use more than one discount code?
A: Our system allows one promo code per order. Choose the one that brings you the best savings!
Q: Do you offer gift cards?
A: Yes, Global Luxe Gift Cards are available in multiple denominations — perfect for giving someone the luxury of choice.
🌍 Still Need Help?
Our dedicated Concierge Team is here to elevate your shopping experience.
📧 Email us anytime: abdulrehman621300@gmail.com